Not every accountant grows with you. What worked when you were just starting out might not be what your business needs now. Here are five signs it might be time to make a change.
1. You only hear from them around deadline time
If your accountant is only in touch when something needs filing, you're not getting the proactive support a growing business needs. A good accountant should be flagging opportunities and risks throughout the year — not just when HMRC has a deadline.
2. You don't really understand your finances
If you're not sure how profitable your business is right now, what your tax liability looks like, or whether you can afford to hire someone — your accountant isn't giving you enough. You should always have a clear picture of where you stand.
3. You're making financial decisions based on gut feel
Pricing decisions, hiring decisions, investment decisions — all of these should be informed by financial data. If you're guessing, the right reporting isn't in place.
4. They don't ask about your plans
A great accountant wants to understand where your business is heading so they can help you get there. If no one has ever asked about your goals or growth plans, that's a gap.
5. You feel like just a number
If you're being passed around a team, getting generic advice, or struggling to get a straightforward answer to a simple question — you deserve better. A dedicated accountant who knows your business makes a real difference.
If any of these feel familiar, it might be worth a free conversation. No obligation — just a straight chat about whether we'd be a good fit.